Workers’ Compensation Claims Management Software
Workers’ compensation claims management software from Recordables provides comprehensive reporting, tracking and analysis. TrackComp® addresses a myriad of needs related to Safety and Occupational Health to provide endless integration possibilities™
The Recordables’ incident intake portal™ allows a user to report an incident at the time of the accident from a mobile phone or notebook computer.
- Easy to use
- Customizable
- Mobile App
- Secure Data
- Scalable
The Benefits of Our Workers' Comp Claims Software
TrackComp® has a proven record of helping organizations manage workers’ compensation claims for over 30 years. Users can report workers’ comp incidents from anywhere on any device through the user-friendly incident portal and app. TrackComp® goes beyond Workers’ compensation claims management tracking and serves as effective, customizable, and easy-to-implement workers’ compensation tracking software. It also provides effective safety tracking software for small businesses and large organizations, offering options for incident reporting, management, tracking, and analysis.
A customized workers’ comp incident form tailored to your organization can be completed in under 30 seconds and automatically routed to the appropriate claims manager or adjuster for review. After an original incident is reported, safety professionals and field users can add pictures, videos, medical records, and supplemental information to an incident or claim. The combined tracking of safety, case management, and occupational health distinguish us from many competitors’ software.
Clear, comprehensive reporting allows a holistic view of financial data based on individuals, locations, policies, and other data points, providing a clear picture of payments and losses. TrackComp® also interacts with various bill review programs and serves as OSHA claims management software.
Claims Management Dashboards within the workers’ compensation software app provide access to all content associated with a claim. Users can generate automated reports of Lost Time Days, Work-Restricted Activity, near misses, and repeaters with the ability to organize them by category. Role based security allows adding or removing reporting fields for specific users and roles.
The Management Dashboard also includes work status screens to manage return-to-work programs, first aid, and report-only screens to manage minor workers’ compensation incidents.
Using the Predictive Analytics of TrackAnalysis®, you can leverage modeling, patterns, and trends of workers’ compensation claims activity to identify risks and patterns. TrackComp® makes recommendations by analyzing this past data, which allows for better decision-making and predict workers’ compensation claims before they occur.
Easily link workers’ compensation claims between programs to connect multiple claim types to different injuries, track policy limits, and receive alerts of approaching limits. Interactive diary notes provide users with additional places for comments along with alerts, reminders, and trigger notifications.
Customized workers’ compensation claims management reports can be created to clearly understand all claims-related data. The reports can be exported in 15 different formats, emailed, and scheduled.
Options include a check-writing module for disbursements directly from TrackComp® workers’ compensation software, medical surveillance, and Section 111 Medicare/Medicaid reporting.
Factors to Consider When Comparing
Workers' Comp Claims Management Software
Workers comp claims management software can vary significantly, including large differences in costs, features, technology, and service. When evaluating workers comp claims tracking options, one key question to understand is the hosting environment to make certain it is reliable and scalable. Additionally, it is important to know how much storage is included, how often the infrastructure is updated, and what certifications are achieved each year. Recordables uses best-in-class platforms and storage and keep systems up-to-date and secure.
Data backup is equally important for tracking workers’ compensation claims. Recordables use a redundant backup that occurs in a different location so that workers’ compensation claims data is always safe and can be recovered.
Because workers’ compensation claims contain Protected Health Information (PHI), any claims management solution should follow established protocols and standards for privacy, such as HIPPA. Recordables undergo annual audits to ensure HIPPA compliance in its handling of data. Additionally, using a Business Associate Agreement (BAA) as a separate agreement when handling PHI data is an available option.
The cost of a workers’ compensation claims management solution should be clearly negotiated up front to define multi-year costs and any additional costs associated with startup, data import, or configuration. With Recordables, all costs are clearly labeled and defined at the start of an agreement, so there are no surprises.
The features and functionality of a workers’ comp claims management solution should specify the diversity of features, including whether it includes sections for safety and case management. The ability to include links to liability insurance claims or disability claims should also be considered, as well as the ability to transfer loss-run data from a third party on an ongoing basis. Similarly, integration with HR payroll systems may be needed and should be considered when evaluating options. Recordables check all these boxes, providing options to meet the needs of all sizes of organizations.
Recordables uses detailed planning and our years of experience as a provider of workers’ comp claims tracking solutions to ensure that any system we provide meets your organization’s needs.
Our Workers' Comp Claims Incident Intake Portals
Save You Time & Money
An incident intake portal is a critical first step in any workers’ compensation claims management software. The intake portal is used by supervisors to start the process of reporting an incident or claim immediately, right from the place of an accident.
TrackComp’s® effective incident portal can be accessed on any device – a laptop computer, iPad, or mobile phone. Once the incident or claim is reported, it immediately alerts the appropriate staff of the claim who can then review the data and decide of whether the incident or claim should proceed. This process records dates and the workflow, tracking the decision-making process. If an incident or claim is not acted upon within 24 hours, the system alerts the appropriate staff and can escalate the process based on workflow rules.
With an effective incident portal, claims management, and safety process, a 10% per year savings on insurance claims is possible. Proactive initiatives to address, understand, and reduce claims can positively impact any business or organization that handles insurance claims.
Improving the timely reporting and management of claims can reduce costs and fees. According to the National Safety Council, the total cost of preventable work injuries in 2022 was $167 billion. Wage productivity loss, administrative expenses, and other factors contribute to the high cost of workplace injuries.
A well-designed incident intake portal, workers’ compensation claims management software, and a proactive safety process can provide substantial cost savings for many organizations while improving worker safety.
Your Workers' Comp Claim Tracking Data is Secure
All Recordables applications meet or exceed established standards for network security and regulatory compliance. Learn more about our network security.